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XBITU Privacy Policy

XBITU prioritizes the protection of customer personal information and complies with all applicable laws, including the "Act on Promotion etc. of Information and Communication Network Utilization and Information Protection." This Privacy Policy outlines how we collect, use, and protect your information when you use XBITU services.

1. Types of Personal Information Collected and Method of Collection

Types of Information Collected: We collect information required during registration and service usage which includes name, address, email address, telephone number, date of birth, gender, login ID, and password. Information generated during service use or business processing such as call records, payment records, cookies, IP addresses, visit history, and complaint records are also collected.
Method of Collection: Information is collected directly via website registration, service use, event entries, and during consultations through customer support.

2. Purpose of Collection and Use of Personal Information

Service Provision: Fulfilling contracts, processing payments, delivering goods or sending invoices, and providing financial transaction verification and financial services.
Member Management: Verification of identity for service usage, personal identification, preventing misuse by unauthorized users, confirming subscription intentions, age verification, conducting satisfaction surveys, and handling complaints.
Marketing and Advertising: Developing new services and products, providing information on promotions and advertisements, offering participation opportunities, providing services according to demographic characteristics, verifying the effectiveness of services, and analyzing frequency of access and statistics on service usage by members.

3. Retention and Use Period of Personal Information

Retention Period: Personal information is destroyed immediately after the purpose of its collection is achieved, unless retention is required for a longer period under applicable laws.
Legal Requirement Retention: If required by law, personal information is retained for the period mandated by relevant legislation, such as commercial transaction records which are kept for at least five years.

4. Procedures and Methods for Destruction of Personal Information

Destruction Procedures: After the purpose is achieved, personal information is transferred to a separate database (or paper documents are stored separately) where it is stored for a period as stipulated by internal policies and related laws, then destroyed.
Destruction Methods: Personal information stored in electronic file formats is deleted using technical methods that prevent the recovery of the data. Paper documents are shredded or incinerated.

5. Disclosure and Sharing of Personal Information

To Third Parties: The company does not provide personal information to third parties without user consent, except as required by law or if requested by legal authorities during an investigation.

6. User Rights and How to Exercise Them

Rights Exercise: Users can access, modify, or request the deletion of their personal information at any time. They can also request the cessation of processing of their personal information.

7. Measures to Ensure the Security of Personal Information

Security Measures: The company takes technical, administrative, and physical measures to prevent the loss, theft, leakage, alteration, or damage of personal information.

8. Personal Information Protection Officer and Contact Methods

Contact Information: The contact details of the personal information protection officer, including name, contact, and email, are provided so users can easily raise concerns and receive prompt and accurate responses.
This Privacy Policy is posted on the XBITU website and will be updated as necessary with changes notified via the website. Users are encouraged to visit the website to stay informed about policy updates.